Last week, Mara had a tough decision: go to work and potentially get sick, or stay home and make no money. Mara works at a Peetâs Coffee in the East Bay. She doesnât want to use her last name for fear of reprisal.
Peetâs is just doing to-go orders, but it’s staying open, arguing that it is an essential business. Mara disagrees. âWe donât even serve food, Mara says, âWe serve coffee and pastries. That seems like a luxury right now.â
Serving coffee isnât worth getting sick for says Mara, whoâs 24 years-old and plans to go to nursing school. âIt doesnât seem fair to put others and myself at risk,â Mara says. So, sheâs staying home. That means no income. Mara canât collect unemployment because her business is still open and didnât lay her off.
What businesses are truly essential during this pandemic? Californiaâs public health officer released a 14-page long list, including food manufacturing, transportation, and garbage removal.
The exact qualifications are subject to debate and interpretation. Because of expenses and considerations of shareholders, there is intense financial pressure on businesses to argue that they are essential and to remain open.
Carry-out and quick service food service are allowed to stay open. A coffee shop is in more of a grey area. As Mara points out, Peetâs sells mostly coffee beans and drinks.
In a statement, Peetâs says âby staying open, we can serve our communities and provide work,â adding that it has closed locations that could not shift to a to-go model.
Mara says the company is staying open for the wrong reason: making money. âI know the explanation of why theyâre open,â she says, âand itâs because of profit.â
Many businesses have argued that theyâre essential, like the video game retail chain Gamestop, which finally closed after employee concerns went public. In Fremont, Elon Musk kept the Tesla plant open, and only closed after days of pressure from the county and a whole lot of people on Twitter and Facebook.
Other companies with a lower profile are still telling employees to keep coming in to work. A worker named Ben says his bosses told him and others to come to the office, but to stay out of the public eye.
He says his bosses told workers:”âdonât use the main entrance, park in the side lot thatâs not visible to the public. Donât be outside for the time being. The people that smoke can even smoke on company ground instead of on the sidewalk.ââ
To protect his job, Ben doesnât want to use his full name. He doesnât think of his company as essential â itâs a website where people can sell used cars. âI expressed my concern about coming in,â Ben says, âbut my email was never responded to.â
Cities and counties are scrambling to figure out how to handle complaints about non-essential businesses without overwhelming law enforcement. Sheriff’s offices are using complaints to identify potential violators of the essential business directive. In some cases they are negotiating with businesses, in other cases they’re issuing warnings or citations.
In San Jose residents are being urged to call 311 if they see a business that should be closed. Santa Clara County has set up a hotline, (408) 792-2300, and an email address: pubhealthreferral@dao.sccgov.org.
The Santa Clara County office has been flooded with calls and emails, which have led to the county investigating, warning, and closing down places like a gaming arcade, a church, and restaurants that are still doing sit-down meals.
Jeff Rosen is the District Attorney of Santa Clara County. âConversations that weâre having with businesses or individuals about how they have to change their behavior are difficult,â he says, âbut conversations that we have to have with sons and daughters whose mothers or fathers have died because we as a community didnât do everything we could to slow the spread of this pandemic? Those are impossible conversations.â
Absent comprehensive financial assistance from the federal government, businesses are in the same bind as individuals. There is intense economic pressure to continue operating as usual, even when doing so increases the chance that the virus will infect and kill more people.
Both Mara and Ben say they are luckily to have the resources not to work for the time being. But they worry about workers at non-essential businesses who don’t have the same resources.
Copyright 2020 KQED