"They really love this work. There are a lot of hard things about it -- it doesn't pay terrifically -- but they really love it. And I think its largely because they are people people." North Coast Journal editor Jennifer Fumiko Cahill, talks about the restauarant and bar servers she spoke to for the cover story in this week's issue, "Dishing it Out."
Surly customers, great experiences, bad tips, and a love of people, Fumiko Cahill previews it all. Oh, and no touching...ever.